Privacy Policy

Last updated October 2026

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1. Who we are

Vook ([Company Name], [Address]) provides short-form video production and content services. This policy explains what personal information we collect through this website, how we use it, and the choices you have. In this policy, we, us and our mean Vook.

2. Information we collect

When you book a call or send us a message, we collect the details you give us: your name, work email, website or social profile, the service you need, your approximate budget, and a short description of your project. We also collect basic usage data such as pages viewed, device type, browser and approximate location, using cookies and similar technologies.

3. How we use your information

We use your information to reply to your enquiry, schedule and run calls, prepare proposals, deliver and improve our services, keep our website secure, and understand how visitors use the site. We only send marketing email if you have asked for it, and every message includes a way to unsubscribe.

4. Cookies and analytics

We use cookies and analytics tools to measure traffic and improve the website. Where the law requires it, we ask for your consent before setting non-essential cookies. You can change or withdraw consent at any time through your browser settings or our cookie banner.

5. Who we share it with

We never sell your personal information. We share it only with service providers who help us run the business, such as website hosting, analytics, email, scheduling and payment tools, and only as needed for them to do that work. We may also disclose information when the law requires it.

6. How long we keep it

We keep enquiry details for as long as needed to respond and manage a working relationship, and then for a reasonable period for legal, tax and record-keeping purposes. You can ask us to delete your information at any time.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to withdraw consent. To use any of these rights, email us at the address below. We will respond within the time required by law.

8. Security

We use reasonable technical and organisational measures to protect your information. No website or transmission is completely secure, so we cannot guarantee absolute security.

9. Children

This website is not directed at children under 16, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the website after a change means you accept the updated policy.